Create a WatchMyDC® Account

Introduction

In this support article, we walk you through to create an account, logging into your account for the first time and future times.

• Logging into WatchMyDC®
• Create an account on WatchMyDC®
• Next Steps

We have also published an interactive video guide accessible here.

Logging into WatchMyDC®

If it is your very first time accessing your WatchMyDC® account, navigate to the WatchMyDC® Dashboard.

Create an Account on WatchMyDC®

If this is the first time you’re accessing the dashboard, you will have to create an account using the Register Now link located at the bottom of the login screen. A verification email will be sent to the email account which you used to register the account. Click the Verify link to verify your account.

You may now utilize the created credentials to log in to your account, using the page displayed above and you’re all set!

Forgotten Password

In the case of a forgotten password, click the Forgot Password link located in the lower right of the login screen. Please enter your email. A link containing a temporary password reset URL will be sent to the associated email account.

Note: The password reset URL will only remain active for 15 minutes.

Remember Me

Checking the “Remember Me” option will keep your user session open even without user activity for an extended period of time. This is particularly useful if you use the account to display dashboards on a NOC screen.

Your session will time out automatically after the ‘logout due to inactivity’ timeout. Select “Remember Me” to avoid this is happening.

Next Steps

After you’ve created your first user, continue with the wizard to add your first Collector, as discussed in Adding the Collector.